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Random Topics - Rude Customers

If you've worked retail, you have seen these people. The ones who show up 5 minutes before closing and take their own sweet time in picking out merchandise, the ones who are never pleased with anything and just want to complain; the steak is either too rare or too well-done. The one who buys merchandise and returns it the next day, obviously used and worn....

Wikipedia Link: http://en.wikipedia.org/wiki/Customers
eBay Link: View Rude Customers on eBay

Boned When... (Login to Submit a Reason)

1 Not allowed to punch them It's just not fair, I tell ya!!
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2 Day 1 Sucked from the start.
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3 "Special" cases People thinking they're the only ones in the stor
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4 Never Boned Still rocks.
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Rude Customers Comments (You must Login to Comment)

1 I Understand that people in the food service and retail businesses are at the bottom of the food chain from a financial standpoint. I understand that sometimes customers are rude beyond all reason. But that still doesn't make it right when I'm ready to check out and the workers are literally standing right in front of me having a conversation acting like I'm not even there until I have to do or say something and then they act offended, like, here's this DOOFUS wanting to make a PURCHASE in a STORE for God's sake! What's his deal? -- Submitted By: (DolFan316) on April 20, 2015, 6:10 pm - (0 votes) - Login to Vote
2 But most of the time, the customer IS right.. handed -- Submitted By: (stryker73) on April 19, 2015, 4:27 pm - (0 votes) - Login to Vote
3 The customer IS always right...in their little worlds. -- Submitted By: () on April 11, 2015, 10:25 pm - (0 votes) - Login to Vote
4 There are customers who totally abuse the "customer is always right policy." They act like spoiled brat kids who jump up and down and scream and yell until the manager gives them their way just to shut them up. I just wish more often that another customer will call them out because the employee can not even if they're totally justified. -- Submitted By: (JamesO) on August 5, 2010, 9:37 pm - (1 votes) - Login to Vote
5 I deal with rude customers all the time. I just smile from ear to ear but inside i really saying F-you the whole time. If they get nasty i start to hum like i don't even heare what they saying. -- Submitted By: (shanequia) on May 17, 2010, 11:01 am - (0 votes) - Login to Vote
6 Recently, I went to McDonald's with a friend of mine to dine in for lunch. The men behind me also were planning to dine in. Their order was finished first, and one of them went to pick up his food. When he received the meals in a bag, he requested a tray. When given the tray, he angrily dumped the food onto the tray, tossed the bag aside on the counter, then went to his table. I thought of this topic when I saw what a jerk he was. When I went to get my tray, I learned that I wasn't the only one there to think he was a jerk. -- Submitted By: (Robert) on April 15, 2010, 7:48 pm - (1 votes) - Login to Vote
7 I think the problem is two fold. On one hand, without customers, a business will fail. On the other hand, the employees are often poorly paid, under a lot of pressure from management (who in turn are under a lot of pressure from upper management) and understaffed. They say that it can take years to establish a relationship and only seconds to destroy it. It takes little to piss off a customer enough into never coming back. Then again, if a manager sides with a rude customer, it could destroy a relationship and trust with an employee that took years to establish. I think that both sides should take into account that they're both only human. People go to a store expecting that the employees know what they're doing and what's going on. They expect that the store will have the items in stock that they want. I don't think that's unreasonable. However, employees are sometimes poorly informed and honestly might know little more then the customers when it comes to what is and is not in stock. Usually, they'll have little if any control over ordering or over displays, I think that in the end, both customer and employee sometimes forget that the other is a human being just like them. Both sides are there to get something accomplished. Sometimes the objectives and logistics of one side cause conflict with the other side. Yes, sometimes both sides behave in ways that are not acceptable. However, I think that if we put ourselves in the other's position, it might help with how we react when issues come up. -- Submitted By: () on December 30, 2009, 5:41 pm - (0 votes) - Login to Vote
8 How about "rude service" for a theme? The list of shops I don't visit any longer gets longer and longer. And I am really not a custumer, who doesn't understand how hard it can be to work in service. But those people are sometimes downright lazy or simply snobbish! Especially during the time as I was still visiting the university and was wearing mostly jeans and lazy clothes, I could bet that nobody would bother to help me when I went into a clothing shop, even if I was the only customer and three workers were standing around. But as soon as somebody with nice clothes came in, at least two people were jumping around them. The shoe shops are the worst in that regard. I once visited one and bought four pair shoes...but while one young and nice worker took care of me as soon as she came from the back of the shop, the two older one didn't even spare a look at me, but when one older woman came in, they were all jumping around her, even disturbing me while I looked at shoes (the woman only bought one pair of shoes). But concerning being a customer: In my experience, it pays off to be friendly to the service personal. Showing understanding that they are somewhat harassed when they have a lot to do, often resulted in a bigger portion on my plate. -- Submitted By: (Swanpride) on December 30, 2009, 3:08 pm - (1 votes) - Login to Vote
9 Nature Boy, lemme correct you. The person who said "The Customer is Always Right" is probably an a-hole customer who thinks that he/she/it is never wrong, regardless in what is going on. -- Submitted By: (PYLrulz) on December 28, 2009, 11:21 pm - (1 votes) - Login to Vote
10 I'm thinking that whoever came up with the phrase "the customer is always right" has never worked in the service industry! I had toiled for many years in the restaurant business, and I'm going straight to hell for all of the things I had done to rude customer's food. -- Submitted By: (Nature_Boy) on December 28, 2009, 6:35 pm - (-1 votes) - Login to Vote
11 You have to be a fool to be rude to your waiter. Did you see the movie Waiting? These people are preparing your food that you will put in your mouth and eat. Always be nice to your waiters. -- Submitted By: (JoeBagODonuts) on September 29, 2009, 7:09 pm - (1 votes) - Login to Vote
12 You need not be a clerk to hate the rudeness of an inconsiderate customer. They're pretty good at pissing off ordinary customers as well. There's a great sort of satisfaction when you hear someone tell the rude customer to shove it where the sun don't shine, even if it's the clerk (though them telling off the idiot would get them canned). -- Submitted By: (Robert) on September 11, 2009, 12:00 pm - (1 votes) - Login to Vote
13 Having worked retail, there have been those customers that for some reason, feel it's their God-given right to take out their personal issues and frustrations on sales people. Especially, in women's stores. Enter bitchy customer who is no longer a size 4 and actually now wears a size 6 and she's mad about it so takes it out on the sales associate! I mean, honestly! -- Submitted By: (Stephanie) on September 10, 2009, 6:57 am - (0 votes) - Login to Vote

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